Productivity: Tending to Your Flock – The Right Way

 

Babe Principle Tend to Your Flock

So way back when I had first begun this site, I wrote a short entry called People Are Sheep.

 

This piece was a musing of mine of how the simplest suggestion could have profound effects on the people around you. It can cause a human movement in fact. So, if this is what we all naturally tend to do, then why not leverage it for everyone’s benefit?

Consider for a moment the process of herding sheep. Typically, the sheep dog gets out into the paddock and rounds them up and guides them to where the farmer wants them to go. As one sheep is compelled to move in a particular direction, the others follow suit. This is a survival mechanism. Sheep feel safer in flocks than they do on their own.

Now, if we apply the herding sheep process to the office, we get something along the lines of this: The Manager wants to take the team in a new, productive direction. He enlists the assistance of the Team Leader to gather the team into one place and encourage them to all head in the same direction.

Enter the ‘Babe’ principle

Babe was an Australian film released in 1995. The movie follows a young pig who grows up believing that he is a sheep dog and learns that the best way to get the movement he needs from the farmer’s flock is to relate to them, to speak with consideration and respect, to ask them what the best way is (because no-one knows sheep like sheep) and the result is a successful sheep trial and a happy experience for the Farmer, The “Sheep Dog” and the flock.

What I’m saying is that The Team Leader and Manager both need to be part of the flock. They can’t be running around, barking orders and doing their own thing while they expect their flock to follow another path. They need to lead them in the direction they desire. This is called team work.

The importance here is that unless your flock feel like you’re one of them, on their side, then the movement is not as successful as you would like and you may end up with an unhappy flock and sheep dog, resulting is less productivity than before.

So next time you’re looking to implement a movement in your business, consider getting in on the “ground level” and talking to your flock, sheep to sheep. It will arm you with the insights you need to build a strategy around improving performance and ultimately, lead your flock into a more productive, happier direction for everyone.

Your Most Important Employee: How to Improve Their Performance

I believe that every role within an organisation is important because quite frankly, if there’s a person allocated to do the work, it has to be important otherwise the job wouldn’t exist.

But which role do you think is the most important? In any business?

When someone asked a colleague of mine many years ago what she does for living, she replied with “I’m just a receptionist”. Just’ a receptionist!???

I stepped in immediately because I know full well that there is no such thing as ‘just‘ a receptionist. What struck me most was that this person felt like she was a “nobody” in the organisation, that her job wasn’t important and that ultimately her role was just to answer phones. And to be honest, this started showing in her attitude toward not only the title but to her work and her interactions with her colleagues and eventually to clients too.

Most people don’t realise it however, your receptionist is perhaps the single most important role in your business. How they represent your company, your staff and yourself is critical to business success. But how do they know that their role is this important? The fact is that most of them don’t know it and that’s because it’s never really been communicated that way.

I’d like to pose these questions:

Is your receptionist just a receptionist?
What do you expect of them?
What is the priority of their role?
Are they achieving those expectations?
Are they exceeding them?
If not, do they understand how important their role is? and
If they don’t understand, how can you convey it to them so that they are able to take more pride in their work and their interactions with their colleagues?

Lastly, I’d like you to consider changing the title “Receptionist” for those uniquely fantastic front of house people who live and breathe what it means to be in the most important role of any organisation – promote them to the title of “Director of First Impressions” and see how their attitude, their work and their ability to make the right impressions for your clients (both internal and external) improve beyond their already outstanding performance.

Energy and the Workplace

example of energy patterns might present in a business

example of energy patterns might present in a business

Have you ever worked for a business where when you started, things were smooth, happy and the people you worked with were a cohesive team and then seemingly out of nowhere you realised that there was a dramatically high turn over of staff, high level of sick days and no matter the team that was put together, they were never quite “gelling” correctly? It could be an energetic imbalance.

Working with energy is an everyday thing for almost every person. Every single day, we interact with other people and are often analysing these people from an energetic perspective, whether we know it consciously or not. For example, we’ve all been in the presence of someone who just feels “untrustworthy” or on the flip side, just instantly makes you feel calm and relaxed. This is energy at work (It’s also much more than that, but I’m trying to keep this simple for now).

Every single day, we’re on the phone, travelling on trams and trains, photocopying, printing, typing on a computer. Each of these items affects our personal energy fields due to the electrical signals they emit.

From a physiology perspective, everything we do is controlled and enabled by electrical signals running through our body via our nervous system, which of course is electricity or energy.

Our body conducts electricity. When you shuffle across carpet in your slippers (most slippers), you build up static electricity. So your body holds that built up electromagnetic energy and when you touch a conduit (another person, piece of metal etc), it releases that energy into what we call a “zap” or a “static shock”.

So if we find ourselves taking on energy that has no outlet, grounding or form of balancing out, the result is the same. The energy builds up until we produce a static shock / powerful output of energy. Sometimes, this output doesn’t happen and tends to circulate in our body causing fatigue, headaches and eventually other health issues (the same can be said for stress).

Have you noticed that when you’re tired and run down at work, you think “hey, let’s go on a holiday!” and off you go to a tropical island or a remote rainforest or bush land and you almost instantly feel recharged? That’s because out in these spaces, you’ll find that the atmosphere has more negative ions. Negative ions have a positive effect on our energy field and electrical system. The Positive ions emitted from sources like air-conditioning, computers, printers etc can effect our body’s electrical system and disturb it’s natural balance when we’re exposed to them for long periods of time, resulting in fatigue, lower immune system function, headaches and more (otherwise known as ‘Sick Building Syndrome’).

This is why getting out and about for a walk at break times can be so refreshing and why indoor plants are currently the “in thing” for improving indoor air quality.

But there’s more to energies in the office than purely electrical.

Think about Geopathic Stress, which literally means suffering or disease of the earth. It includes things like waterways and Ley lines plus power lines, train lines etc. Think about the ancient art of Feng Shui. People’s personal belief systems and personal issues also have the ability to alter the over all health and wellbeing of themselves and their team, even their desk. If someone leaves the company under less than happy circumstances, do you ‘cleanse’ or clean the desk in any way shape or form of it’s energetic patterns?

There are many products out there that can assist by producing negative ions, such as ionizers and plants. There are many Feng Shui cures available these days and lots of alternative ways of looking at these energies and how they interact in your business. However, unless you know for a fact that you’re being affected, in what way you’re being affected, the best way to get results for you and your team or where the best place is to put this “correction”, you might be missing out on the best possible return on your investment (both human and financial).

Consider for a moment the layout of your workspace:

Who sits where?
Are they close to the printer room?
Are they on a main thoroughfare or walk way?
Are they near a window?
Are they under an air vent?

Now have a look at the sick leave register for each workstation occupant.

Which desk has had the highest number of sick days over the last 12 months?
Which desk has the “lowest” energy or more negative views?
Which desk has had the highest turnover of team members?
Which desk has the most health and get up and go?
Who is your best performer?

Once you know where the key issues are, you’ll need to address each desk appropriately. What might be Geopathic stress for one desk, might be a personal issue for another or an energetic reaction to a workstation that hasn’t been appropriately cleansed for a new employee.

The key here is to become aware of these elements and be open-minded when looking at the patterns of your workplace. You might be pleasantly surprised that your team and business can be transformed into a cohesive unit with a simple correction of energy.