How to be a Number One A-Grade Client and Why You Should Be One.

 Here’s how to be an A-Grade client (yes, these are based on first hand experience):

  1. Turn up to your appointment on time.
  2. Complete the home reinforcement your body asks for. Home reinforcement is a crucial element of your journey to wellness. It supports the work we do together and the results we accomplish within your sessions. Home reinforcement also ensures that you continue to experience improvement even between appointments.
  3. Be open and honest with me – I’m here to help you.
  4. If you can’t make your appointment on time, call us to ensure that it’s okay if you’re a little late.
  5. If you can’t get to your appointment, call us. Honestly, It’s just plain rude to not turn up. I would much rather you call and cancel than for me to sit around waiting for you when I have a waiting list of clients wanting to see me.Would you just not show up to big important business meeting? No, I didn’t think so.
  6. Remember my name. I don’t expect you to remember the first two times but by the third appointment, I do expect you to know my name and how to pronounce it. A mistake once or twice is fine too but years of getting it wrong and me having to correct you is quite disrespectful.
  7. Please put your phone on silent during your appointment. Please do not answer your phone during your appointment. It’s not only rude and disrespectful of your practitioner, it’s disrespecting yourself, your time and your wellbeing. This one could very well result in you being fired as a client.

So there you have it, turn up on time, call if there’s any issues about attending your appointment, do the home reinforcement, be open and honest with me and re-book when you need to. Pretty simple really.

Why should you be a Number One, A-Grade Client?

As a practitioner, I give a lot to my clients both during the session and afterwards with the research I complete around what they’re trying to achieve. I love my A-Grade clients. My A-Graders are what I would consider my First Class clients. They consistently complete the home reinforcement that tests up in their sessions, they re-book when their body tests up that they should and they’re always looking for ways to improve their wellbeing on all levels. They arrive at each session with new ideas about possible behavioral patterns that might be holding them back and they’re eager to work with me to clear them. They are delightful to work with and as a result, I stay back a little late to see them if they need a later session, I come in a little earlier if they need an earlier session, I keep their preferred appointment times free for them, they always get the first right of refusal when a prime time slot or cancellation becomes available and I’m always happy to squeeze them in for an emergency balance. They get the first class, royal treatment. 

 

 

Kinesiology Is Not A Magic Bullet

Apple Healthy Low ResKinesiology is not a magic bullet. Kinesiology requires you to look at yourself, your patterns, your thoughts, behaviours and your emotions. It’s not always easy but it is always worth it.

I have the benefit of working in both a specialist kinesiology centre as well as a multidisciplinary clinic. Here’s what I have noticed.

People are typically looking for a quick fix so when they’re presented with a quick fix versus a you need to do a lot of work to get what you want approach, more often than not, the quick fix wins. Can’t blame them there, really – It would be great if these worked all the time with permanent results.

There are remarkably more cancellations at the multidisciplinary clinic. I believe that this is two-fold.

  1. The quick fix is usually a quick appointment time (15-20 minutes) so the perceived value of that practitioners time is typically diminished and
  2. People tend to not value the quick fix in quite the same way as they do the long steady progress (sometimes this is conscious, sometimes subconsciously)

In the specialist clinic, people who come to see me make and keep their appointments, show up early for their sessions and are genuinely upset if they have to cancel. In fact, I once had a client offer to pay me double if I could stay behind and see them out of usual business hours. While that was not a service I could offer, it certainly was a clear sign of someone who knows the value of Kinesiology!

Now, think about how old you are.

It took you that many years to learn some of your habits, your ways of doing things, your ways of survival.

How long do you think it takes to re-wire those learnings? Certainly not 20 minutes!

It’s not going to be a quick fix. And if it is, it won’t always be a lasting one.

That’s not to say that a quick fix won’t ever fix the concern at hand. Not at all. In fact, sometimes this is just what the body needs. I’m simply saying that sometimes your body and wellbeing deserve more than just a quick fix. It deserves to have you really think about the best approach to help it in the long-term, not just the short-term.

So next time you’re looking for a practitioner for a recurring injury, concern or issue think about how long you’ve had that concern for and then think about how long it will realistically take to rectify the situation and make an informed choice on how best to approach your wellbeing. It’s also important to remember that It’s absolutely okay too to blend approaches for the best benefit of your body. Use a mix of two or three different modalities to get the best results for you.